Customizer Info Center

This depends on a few factors:

• This image must be in a modern format, JPG or PNG
• This image must not be a tiny image (resolution wise, the longest side should be at least 2500px minimum though 5000px is recommended for most items with a DPI of 300). The customizer will give you a warning while customizing if your image is low resolution and will tell you what size [in resolution] it should be for the size you want the image to be [in inches].
• If the image is blurry the end product will be created with this blurry image. You should be able to see if it will be blurry while IN the customizer.

If you are happy with the image and it meets your requirements, then yes, you can use this image for any product you see in this store.

How you ask? Simply choose a product then select "Customize". Once you're in the customizer you are able to choose to "Upload/Add Image". This allows you to log into your Facebook or Instagram account which will then allow you to choose any image from those accounts. As a privacy factor, we do not store any login data or any of your Facebook/Instagram data. All your information is encrypted during signin. Also, the images you upload/add to the products are deleted after creating your product.

You CAN add as long as:

• You own the rights and permission to use the image (we ask that you respect the work and creative rights of others. You need to either own the content you submit to our online Customizer, or have the rights to use, display, and resell it. Content must comply with right of publicity, trademark, and copyright laws.).

You CANNOT add as long as:

• Your image/graphic contains anything illegal or hateful content
• Your image/graphic contains anything copyrighted, like a sports team logo, brand logo, people like celebrities, etc.
• Your image/graphic depicts pornography/nudity of any kind, obscene content, or content that depicts, promotes or praises crimes, illegal or otherwise harmful activities, terrorism and/or individuals, groups or organizations promoting any of the aforementioned will also not be tolerated. 
• Your image/graphic contains content that expresses hatred towards or attacks on any person, group and/or their protected characteristics (such as but not limited to age, race, ethnicity, gender, gender identity, sexual orientation, religion, or disability).
• Your order will be denied if these rules are not abide by.

Yes, 97% of what you submit will be identical.

The 3% is because of some minor variances in how it will make it to you:

• Every device screen will produce a slightly different color tone, saturation and brightness - because of this, on your phone the image may have dark greens in it, but on another device that green may be more bright, less saturated making it look more yellow or lime. This includes while customizing, because you're using a screen at the same time. This here is what can cause confusion with end-result expectations.
• Camera quality that took the photo - some cameras produce a more saturated overtone that can cause real-life objects to look slightly different. The camera could also render colors slightly different than real-life. This will translate directly to your product, how the photo was taken is how your product will look in the end.
• Printing equipment may render the image colors slightly different than what was submitted (i.e. You may have submitted a RGB image while our equipment may use CMYK or vice versa).
• Combine all three above and you can see how difficult it is to get a customized product 100% to your expectations.

In the end, we strive to make sure it is as close to what you submit as possible. If necessary, we will attempt to boost the lighting as well as contrast on the image to give you the best end result. But unfortunately, if the source image is in bad shape (grainy/low/bad quality), ultimately, your product will get made with that. Fortunately though, you should be able to see some of this in the customizer before adding to cart (a dark or blurry photo, etc.).

Please view our return/refund policy about this. As a summary, please understand slight variation in color, tone or brightness of what you submitted is possible because it is the nature of this process (as explained above). If this happens, unfortunately we cannot provide a refund if the design is slightly different than what you expected. This is all custom after-all. We appreciate your understanding.

Extending from the previous question, getting the end result that you are expecting does take a bit of finesse and knowledge. Fret not though, we will give you some information here to help guide you. We will also have more details on this in our Customizer Center page, HERE.

First, how are colors defined? Using a mathematical formula - the numbers of the formula express what other colors a given color consists of (mixing/combining).

Then we have 'color profiles' or 'color spaces'. These are RGB & CMYK.

• RGB: a color model where the formula of a color is expressed in three primary colors: Red, Green, and Blue. 

The RGB color model is based on how we see colors—with the help of light. Similarly, the RGB color model is used to display images on devices that emit light.

• CMYK—a color model where the formula of color is expressed in four primary colors: Cyan, Magenta, Yellow, and Key (black).

All our printers use the CMYK color model. The printed colors are created by overlaying the four colors in CMYK.

The designs on your screen won’t always match the ones on your printed product 100%.

Various factors contribute to color inconsistencies. Let’s review them so you know what to look out for the next time you design!

Design color spaces
CMYK is the color model used for printing designs. RGB, on the other hand, is the color model used by most creators when designing print files. Due to technicalities, it’s the color model we recommend uploading your design files in.

Most beginner or web design software supports only the RGB color space. Advanced design programs (Photoshop, etc.) allow you to switch between the RGB and CMYK color spaces.

If you’re working within the RGB color space and upload that design for printing, our printing software will convert it to the CMYK color space it supports. This is a risky step, as your design may lose some of its original colors.

The CMYK color space recognizes a smaller range of colors than RGB. If your design has colors outside of the CMYK color space, then our printing software matches those colors to the closest ones in the CMYK color space.

To control color matching, work in sRGB and use CMYK as a preview space. Or, if your software doesn’t support the CMYK color space, use an online RGB to CMYK converter to check which colors of your design are out of the CMYK color space and adjust those.

The end result print varies depending on the fabric you choose to print on. Custom Exclusives has plenty of options to pick from, like:

• 100% cotton
• Poly blends (50% cotton/50% polyester)
• Tri-blends (50% polyester/25% cotton/25% rayon or 50% polyester/37% ring-spun combed cotton/13% rayon)

Fabric made of 100% cotton have a tight weave, so it’s the best choice to show off your design in its full opacity (bright, full, bold).

Poly and tri-blend fabric has a looser weave, making it the best choice for showing off your designs in a faded/vintage vibe (not as bright, not as 'full' or bold as the cotton alternative). This is not to say tri-blends are a bad choice - your designs will still come out great, just with that slight vintage look.

If possible, using transparent PNG graphics (with NO shadows, shading or neon) can really make a product shine. These types of images do not have a background so the colors of the image are the only colors placed on the product.

Choosing an image with a white background around the focal point works but won't look as good, in most cases. With the 'Sublimation' technique, this won't matter as with sublimation there is no white ink anyway. With DTG [Direct-to-Garment], if you were to place an image with white onto a white shirt for instance, you may see differences in whites as the shirt may not be pure white (and DTG prints pure white).